Parcel
Judged against the parcel service level: a delivery day is promised per consignment, so the on-time floor is the strictest of the volume modes.
On-time 97% over 66 shipment(s) with a promised date (parcel floor 92%, watch below 95%); label failure rate 1.3% exceeds the 1% ceiling, which raises the status.
Share of volume
Share of all shipments in the window, as reported — the shares are not rescaled to 100%.
Delivered on time
Derived from the promised delivery date; shipments with no promise are excluded, not counted as on time.
Avg lead time
Hand-over to delivery, over shipments that carry both timestamps.
Failed labels
Label-generation failures on our side, not the carrier's.
Cost
From the carrier invoice feed, which lags the shipments it bills.
Cost / shipment
Invoiced cost divided by shipments in the window — unavailable until the invoice lands.
On-time 97.5% over 40 shipment(s) with a promised date (parcel floor 92%, watch below 95%).
Share of volume
Share of all shipments in the window, as reported — the shares are not rescaled to 100%.
Delivered on time
Derived from the promised delivery date; shipments with no promise are excluded, not counted as on time.
Avg lead time
Hand-over to delivery, over shipments that carry both timestamps.
Failed labels
Label-generation failures on our side, not the carrier's.
Cost
From the carrier invoice feed, which lags the shipments it bills.
Cost / shipment
Invoiced cost divided by shipments in the window — unavailable until the invoice lands.
On-time 97.4% over 38 shipment(s) with a promised date (parcel floor 92%, watch below 95%).
Share of volume
Share of all shipments in the window, as reported — the shares are not rescaled to 100%.
Delivered on time
Derived from the promised delivery date; shipments with no promise are excluded, not counted as on time.
Avg lead time
Hand-over to delivery, over shipments that carry both timestamps.
Failed labels
Label-generation failures on our side, not the carrier's.
Cost
From the carrier invoice feed, which lags the shipments it bills.
Cost / shipment
Invoiced cost divided by shipments in the window — unavailable until the invoice lands.
Express
Judged against the express service level, which is tighter than parcel — the product being sold is the time guarantee itself.
DHL Express
ExpressfailingOn-time 0% over 7 shipment(s) with a promised date (express floor 97%, watch below 98.5%); label failure rate 12.5% exceeds the 0.5% ceiling, which raises the status.
Share of volume
Share of all shipments in the window, as reported — the shares are not rescaled to 100%.
Delivered on time
Derived from the promised delivery date; shipments with no promise are excluded, not counted as on time.
Avg lead time
Hand-over to delivery, over shipments that carry both timestamps.
Failed labels
Label-generation failures on our side, not the carrier's.
Cost
From the carrier invoice feed, which lags the shipments it bills.
Cost / shipment
Invoiced cost divided by shipments in the window — unavailable until the invoice lands.
Freight
Judged against the freight service level, which is looser than parcel by agreement: general-cargo transit is quoted as a window and hub re-palletising routinely adds a day. Each row's status basis names the floor actually applied.
On-time 46.7% over 15 shipment(s) with a promised date (freight floor 85%, watch below 90%); label failure rate 6.3% exceeds the 1% ceiling, which raises the status.
Share of volume
Share of all shipments in the window, as reported — the shares are not rescaled to 100%.
Delivered on time
Derived from the promised delivery date; shipments with no promise are excluded, not counted as on time.
Avg lead time
Hand-over to delivery, over shipments that carry both timestamps.
Failed labels
Label-generation failures on our side, not the carrier's.
Cost
From the carrier invoice feed, which lags the shipments it bills.
Cost / shipment
Invoiced cost divided by shipments in the window — unavailable until the invoice lands.