Live operations

Exception Center

Nine queues, every one of them rendered whether or not it has items — a queue that vanishes when it empties cannot be told from a queue that was never read. Each item comes from a named deterministic rule and carries the observation it fired on; nothing here is a model inference and nothing here executes an action.

Open exceptions

181MOCK

assembled now

critical

109critical

high

53high

medium

12medium

low

7low

Oldest open

9d 11h

Measured from when the situation started.

All 9 queues were read in full.

70 breached · 4 at risk

SLA jeopardy

MOCK

Breached

70

Already past the contractual target. The number is elapsed time past the deadline, not slack.

  • Order to hand-over (house)order → hand-over11
    • criticalSO-200234Kleinmann Hausgeräte
      overdue by 227hdue 9d agoPAXX P1observed now

      SO-200234 started 10 days ago against a 24h Order to hand-over (house) target — overdue by 9 days.

    • criticalSO-200195Kleinmann Hausgeräte
      overdue by 99hdue 4d agoPAXX P1observed now

      SO-200195 started 5 days ago against a 24h Order to hand-over (house) target — overdue by 4 days.

    • criticalSO-200186Kleinmann Hausgeräte
      overdue by 79hdue 3d agoPAXX P1observed now

      SO-200186 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.

    • criticalSO-200183Kleinmann Hausgeräte
      overdue by 73hdue 3d agoPAXX P1observed now

      SO-200183 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.

    • highSO-200141Kleinmann Hausgeräte
      overdue by 23.5hdue 23h agoPAXX P1observed now

      SO-200141 started 48h ago against a 24h Order to hand-over (house) target — overdue by 24h.

    • highSO-200135Kleinmann Hausgeräte
      overdue by 21.1hdue 21h agoPAXX P1observed now

      SO-200135 started 45h ago against a 24h Order to hand-over (house) target — overdue by 21h.

    • highSO-100060Kleinmann Hausgeräte
      overdue by 20.0hdue 20h agoPAXX P1observed now

      SO-100060 started 44h ago against a 24h Order to hand-over (house) target — overdue by 20h.

    • highSO-200126Kleinmann Hausgeräte
      overdue by 15.4hdue 15h agoPAXX P1observed now

      SO-200126 started 39h ago against a 24h Order to hand-over (house) target — overdue by 15h.

    • highSO-200120Kleinmann Hausgeräte
      overdue by 12.1hdue 12h agoPAXX P1observed now

      SO-200120 started 36h ago against a 24h Order to hand-over (house) target — overdue by 12h.

    • highSO-200117Kleinmann Hausgeräte
      overdue by 10.4hdue 10h agoPAXX P1observed now

      SO-200117 started 34h ago against a 24h Order to hand-over (house) target — overdue by 10h.

    • highSO-200099Kleinmann Hausgeräte
      overdue by 1.2hdue 1h agoPAXX P1observed now

      SO-200099 started 25h ago against a 24h Order to hand-over (house) target — overdue by 1h.

  • Vestra order to hand-overorder → hand-over13
    • criticalSO-200231Vestra Outdoor
      overdue by 215hdue 9d agoPAXX P1observed now

      SO-200231 started 10 days ago against a 24h Vestra order to hand-over target — overdue by 9 days.

    • criticalSO-200228Vestra Outdoor
      overdue by 202hdue 8d agoPAXX P1observed now

      SO-200228 started 9 days ago against a 24h Vestra order to hand-over target — overdue by 8 days.

    • criticalSO-200207Vestra Outdoor
      overdue by 134hdue 6d agoPAXX P1observed now

      SO-200207 started 7 days ago against a 24h Vestra order to hand-over target — overdue by 6 days.

    • criticalSO-100053Vestra Outdoor
      overdue by 44.0hdue 2d agoPAXX P1observed now

      SO-100053 started 3 days ago against a 24h Vestra order to hand-over target — overdue by 44h.

    • criticalSO-200162Vestra Outdoor
      overdue by 43.9hdue 2d agoPAXX P1observed now

      SO-200162 started 3 days ago against a 24h Vestra order to hand-over target — overdue by 44h.

    • criticalSO-200153Vestra Outdoor
      overdue by 34.3hdue 1d agoPAXX P1observed now

      SO-200153 started 2 days ago against a 24h Vestra order to hand-over target — overdue by 34h.

    • criticalSO-100039Vestra Outdoor
      overdue by 28.0hdue 1d agoPAXX P1observed now

      SO-100039 started 2 days ago against a 24h Vestra order to hand-over target — overdue by 28h.

    • highSO-200138Vestra Outdoor
      overdue by 22.8hdue 23h agoPAXX P1observed now

      SO-200138 started 47h ago against a 24h Vestra order to hand-over target — overdue by 23h.

    • highSO-200132Vestra Outdoor
      overdue by 19.6hdue 20h agoPAXX P1observed now

      SO-200132 started 44h ago against a 24h Vestra order to hand-over target — overdue by 20h.

    • highSO-200114Vestra Outdoor
      overdue by 8.8hdue 9h agoPAXX P1observed now

      SO-200114 started 33h ago against a 24h Vestra order to hand-over target — overdue by 9h.

    • highSO-200111Vestra Outdoor
      overdue by 7.2hdue 7h agoPAXX P1observed now

      SO-200111 started 31h ago against a 24h Vestra order to hand-over target — overdue by 7h.

    • highSO-200102Vestra Outdoor
      overdue by 2.6hdue 3h agoPAXX P1observed now

      SO-200102 started 27h ago against a 24h Vestra order to hand-over target — overdue by 3h.

    • highSO-100046Vestra Outdoor
      overdue by 2.0hdue 2h agoPAXX P1observed now

      SO-100046 started 26h ago against a 24h Vestra order to hand-over target — overdue by 2h.

  • Nordlicht same-day hand-overorder → hand-over30
    • criticalSO-200222Nordlicht Kosmetik
      overdue by 195hdue 8d agoPAXX P1observed now

      SO-200222 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200219Nordlicht Kosmetik
      overdue by 185hdue 8d agoPAXX P1observed now

      SO-200219 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200213Nordlicht Kosmetik
      overdue by 167hdue 7d agoPAXX P1observed now

      SO-200213 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200210Nordlicht Kosmetik
      overdue by 158hdue 7d agoPAXX P1observed now

      SO-200210 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200204Nordlicht Kosmetik
      overdue by 140hdue 6d agoPAXX P1observed now

      SO-200204 started 6 days ago against a 8h Nordlicht same-day hand-over target — overdue by 6 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200192Nordlicht Kosmetik
      overdue by 108hdue 4d agoPAXX P1observed now

      SO-200192 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 5 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200189Nordlicht Kosmetik
      overdue by 102hdue 4d agoPAXX P1observed now

      SO-200189 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200180Nordlicht Kosmetik
      overdue by 85hdue 4d agoPAXX P1observed now

      SO-200180 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200177Nordlicht Kosmetik
      overdue by 80hdue 3d agoPAXX P1observed now

      SO-200177 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200174Nordlicht Kosmetik
      overdue by 76hdue 3d agoPAXX P1observed now

      SO-200174 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200165Nordlicht Kosmetik
      overdue by 63hdue 3d agoPAXX P1observed now

      SO-200165 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200159Nordlicht Kosmetik
      overdue by 56hdue 2d agoPAXX P1observed now

      SO-200159 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200156Nordlicht Kosmetik
      overdue by 54hdue 2d agoPAXX P1observed now

      SO-200156 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200150Nordlicht Kosmetik
      overdue by 47.8hdue 2d agoPAXX P1observed now

      SO-200150 started 2 days ago against a 8h Nordlicht same-day hand-over target — overdue by 48h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200129Nordlicht Kosmetik
      overdue by 33.2hdue 1d agoPAXX P1observed now

      SO-200129 started 41h ago against a 8h Nordlicht same-day hand-over target — overdue by 33h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-100011Nordlicht Kosmetik
      overdue by 23.0hdue 23h agoPAXX P1observed now

      SO-100011 started 31h ago against a 8h Nordlicht same-day hand-over target — overdue by 23h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200108Nordlicht Kosmetik
      overdue by 21.5hdue 21h agoPAXX P1observed now

      SO-200108 started 30h ago against a 8h Nordlicht same-day hand-over target — overdue by 22h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200105Nordlicht Kosmetik
      overdue by 20.1hdue 20h agoPAXX P1observed now

      SO-200105 started 28h ago against a 8h Nordlicht same-day hand-over target — overdue by 20h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200096Nordlicht Kosmetik
      overdue by 15.8hdue 16h agoPAXX P1observed now

      SO-200096 started 24h ago against a 8h Nordlicht same-day hand-over target — overdue by 16h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200093Nordlicht Kosmetik
      overdue by 15.1hdue 15h agoPAXX P1observed now

      SO-200093 started 23h ago against a 8h Nordlicht same-day hand-over target — overdue by 15h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200090Nordlicht Kosmetik
      overdue by 14.4hdue 14h agoPAXX P1observed now

      SO-200090 started 22h ago against a 8h Nordlicht same-day hand-over target — overdue by 14h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200087Nordlicht Kosmetik
      overdue by 13.2hdue 13h agoPAXX P1observed now

      SO-200087 started 21h ago against a 8h Nordlicht same-day hand-over target — overdue by 13h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-100018Nordlicht Kosmetik
      overdue by 11.0hdue 11h agoPAXX P1observed now

      SO-100018 started 19h ago against a 8h Nordlicht same-day hand-over target — overdue by 11h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200078Nordlicht Kosmetik
      overdue by 9.6hdue 10h agoPAXX P1observed now

      SO-200078 started 18h ago against a 8h Nordlicht same-day hand-over target — overdue by 10h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200072Nordlicht Kosmetik
      overdue by 7.3hdue 7h agoPAXX P1observed now

      SO-200072 started 15h ago against a 8h Nordlicht same-day hand-over target — overdue by 7h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200069Nordlicht Kosmetik
      overdue by 6.1hdue 6h agoPAXX P1observed now

      SO-200069 started 14h ago against a 8h Nordlicht same-day hand-over target — overdue by 6h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200060Nordlicht Kosmetik
      overdue by 3.6hdue 4h agoPAXX P1observed now

      SO-200060 started 12h ago against a 8h Nordlicht same-day hand-over target — overdue by 4h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200054Nordlicht Kosmetik
      overdue by 2.1hdue 2h agoPAXX P1observed now

      SO-200054 started 10h ago against a 8h Nordlicht same-day hand-over target — overdue by 2h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200051Nordlicht Kosmetik
      overdue by 1.4hdue 1h agoPAXX P1observed now

      SO-200051 started 9h ago against a 8h Nordlicht same-day hand-over target — overdue by 1h; tenant tier is strategic, so severity is raised one level.

    • criticalSO-200048Nordlicht Kosmetik
      overdue by 0.6hdue 36m agoPAXX P1observed now

      SO-200048 started 9h ago against a 8h Nordlicht same-day hand-over target — overdue by 36 min; tenant tier is strategic, so severity is raised one level.

  • Aurelia order to hand-overorder → hand-over10
    • criticalSO-200225Aurelia Tee Manufaktur
      overdue by 191hdue 8d agoPAXX P1observed now

      SO-200225 started 9 days ago against a 24h Aurelia order to hand-over target — overdue by 8 days.

    • criticalSO-200216Aurelia Tee Manufaktur
      overdue by 159hdue 7d agoPAXX P1observed now

      SO-200216 started 8 days ago against a 24h Aurelia order to hand-over target — overdue by 7 days.

    • criticalSO-200201Aurelia Tee Manufaktur
      overdue by 116hdue 5d agoPAXX P1observed now

      SO-200201 started 6 days ago against a 24h Aurelia order to hand-over target — overdue by 5 days.

    • criticalSO-200198Aurelia Tee Manufaktur
      overdue by 107hdue 4d agoPAXX P1observed now

      SO-200198 started 5 days ago against a 24h Aurelia order to hand-over target — overdue by 4 days.

    • criticalSO-200171Aurelia Tee Manufaktur
      overdue by 55hdue 2d agoPAXX P1observed now

      SO-200171 started 3 days ago against a 24h Aurelia order to hand-over target — overdue by 2 days.

    • criticalSO-200168Aurelia Tee Manufaktur
      overdue by 51hdue 2d agoPAXX P1observed now

      SO-200168 started 3 days ago against a 24h Aurelia order to hand-over target — overdue by 2 days.

    • criticalSO-200147Aurelia Tee Manufaktur
      overdue by 28.4hdue 1d agoPAXX P1observed now

      SO-200147 started 2 days ago against a 24h Aurelia order to hand-over target — overdue by 28h.

    • criticalSO-200144Aurelia Tee Manufaktur
      overdue by 25.2hdue 1d agoPAXX P1observed now

      SO-200144 started 2 days ago against a 24h Aurelia order to hand-over target — overdue by 25h.

    • highSO-100074Aurelia Tee Manufaktur
      overdue by 14.0hdue 14h agoPAXX P1observed now

      SO-100074 started 38h ago against a 24h Aurelia order to hand-over target — overdue by 14h.

    • highSO-200123Aurelia Tee Manufaktur
      overdue by 13.9hdue 14h agoPAXX P1observed now

      SO-200123 started 38h ago against a 24h Aurelia order to hand-over target — overdue by 14h.

  • Return processing (house)return processing2
    • criticalSO-300201Thalbach Werkzeug
      overdue by 124hdue 5d agoPAXX P1observed now

      SO-300201 started 8 days ago against a 72h Return processing (house) target — overdue by 5 days.

    • criticalSO-300165Nordlicht Kosmetik
      overdue by 8.0hdue 8h agoPAXX P1observed now

      SO-300165 started 3 days ago against a 72h Return processing (house) target — overdue by 8h; tenant tier is strategic, so severity is raised one level.

  • Nordlicht ticket resolutionticket resolution3
    • criticalAdd a gift note insert to webshop ordersNordlicht Kosmetik
      overdue by 48hdue 2d agoPAXX P1observed now

      Add a gift note insert to webshop orders started 3 days ago against a 24h Nordlicht ticket resolution target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.

    • criticalMonthly fee report mismatchNordlicht Kosmetik
      overdue by 27.0hdue 1d agoPAXX P1observed now

      Monthly fee report mismatch started 2 days ago against a 24h Nordlicht ticket resolution target — overdue by 27h; tenant tier is strategic, so severity is raised one level.

    • criticalBlocked order SO-100018 — stock when?Nordlicht Kosmetik
      overdue by 3.0hdue 3h agoPAXX P1observed now

      Blocked order SO-100018 — stock when? started 27h ago against a 24h Nordlicht ticket resolution target — overdue by 3h; tenant tier is strategic, so severity is raised one level.

  • Ticket first response (house)ticket first response1
    • criticalWhere is order SO-100011?Nordlicht Kosmetik
      overdue by 1.0hdue 1h agoPAXX P1observed now

      Where is order SO-100011? started 5h ago against a 4h Ticket first response (house) target — overdue by 1h; tenant tier is strategic, so severity is raised one level.

At risk

4

Still inside the target, nearest due first — intervening now still changes the outcome.

  • Nordlicht same-day hand-overorder → hand-over2
    • highSO-200045Nordlicht Kosmetik
      0.1h remainingdue in 6mPAXX P1observed now

      SO-200045 has 6 min of its 8h Nordlicht same-day hand-over window left (inside the 25% at-risk band); tenant tier is strategic, so severity is raised one level.

    • highSO-100025Nordlicht Kosmetik
      1.0h remainingdue in 1hPAXX P1observed now

      SO-100025 has 60 min of its 8h Nordlicht same-day hand-over window left (inside the 25% at-risk band); tenant tier is strategic, so severity is raised one level.

  • Aurelia order to hand-overorder → hand-over1
    • mediumSO-200084Aurelia Tee Manufaktur
      4.1h remainingdue in 4hPAXX P1observed now

      SO-200084 has 4h of its 24h Aurelia order to hand-over window left (inside the 25% at-risk band).

  • Order to hand-over (house)order → hand-over1
    • mediumSO-200081Kleinmann Hausgeräte
      5.2h remainingdue in 5hPAXX P1observed now

      SO-200081 has 5h of its 24h Order to hand-over (house) window left (inside the 25% at-risk band).

74 items

SLA breaches

MOCK

Individual records past a contractual target, or close enough that intervening still changes the outcome. Computed by the SLA engine, not reported by a provider.

  • critical
    Order to hand-over (house) breached — SO-200234

    SO-200234 started 10 days ago against a 24h Order to hand-over (house) target — overdue by 9 days.

    Kleinmann HausgeräteSO-2002349d 11h oldoverdue by 9d 11h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200234 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Vestra order to hand-over breached — SO-200231

    SO-200231 started 10 days ago against a 24h Vestra order to hand-over target — overdue by 9 days.

    Vestra OutdoorSO-2002318d 22h oldoverdue by 8d 22h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200231 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Vestra order to hand-over breached — SO-200228

    SO-200228 started 9 days ago against a 24h Vestra order to hand-over target — overdue by 8 days.

    Vestra OutdoorSO-2002288d 10h oldoverdue by 8d 10h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200228 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200222

    SO-200222 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2002228d 3h oldoverdue by 8d 3h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200222 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Aurelia order to hand-over breached — SO-200225

    SO-200225 started 9 days ago against a 24h Aurelia order to hand-over target — overdue by 8 days.

    Aurelia Tee ManufakturSO-2002257d 22h oldoverdue by 7d 22h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200225 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200219

    SO-200219 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2002197d 16h oldoverdue by 7d 16h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200219 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200213

    SO-200213 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2002136d 22h oldoverdue by 6d 22h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200213 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Aurelia order to hand-over breached — SO-200216

    SO-200216 started 8 days ago against a 24h Aurelia order to hand-over target — overdue by 7 days.

    Aurelia Tee ManufakturSO-2002166d 15h oldoverdue by 6d 15h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200216 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200210

    SO-200210 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2002106d 14h oldoverdue by 6d 14h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200210 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200204

    SO-200204 started 6 days ago against a 8h Nordlicht same-day hand-over target — overdue by 6 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2002045d 20h oldoverdue by 5d 20h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200204 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Vestra order to hand-over breached — SO-200207

    SO-200207 started 7 days ago against a 24h Vestra order to hand-over target — overdue by 6 days.

    Vestra OutdoorSO-2002075d 13h oldoverdue by 5d 13h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200207 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Return processing (house) breached — SO-300201

    SO-300201 started 8 days ago against a 72h Return processing (house) target — overdue by 5 days.

    Thalbach WerkzeugSO-3002015d 4h oldoverdue by 5d 4h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-300201 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Aurelia order to hand-over breached — SO-200201

    SO-200201 started 6 days ago against a 24h Aurelia order to hand-over target — overdue by 5 days.

    Aurelia Tee ManufakturSO-2002014d 19h oldoverdue by 4d 19h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200201 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200192

    SO-200192 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 5 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001924d 12h oldoverdue by 4d 12h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200192 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Aurelia order to hand-over breached — SO-200198

    SO-200198 started 5 days ago against a 24h Aurelia order to hand-over target — overdue by 4 days.

    Aurelia Tee ManufakturSO-2001984d 11h oldoverdue by 4d 11h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200198 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200189

    SO-200189 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001894d 5h oldoverdue by 4d 5h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200189 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Order to hand-over (house) breached — SO-200195

    SO-200195 started 5 days ago against a 24h Order to hand-over (house) target — overdue by 4 days.

    Kleinmann HausgeräteSO-2001954d 2h oldoverdue by 4d 2h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200195 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200180

    SO-200180 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001803d 12h oldoverdue by 3d 12h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200180 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200177

    SO-200177 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001773d 8h oldoverdue by 3d 8h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200177 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Order to hand-over (house) breached — SO-200186

    SO-200186 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.

    Kleinmann HausgeräteSO-2001863d 7h oldoverdue by 3d 7h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200186 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200174

    SO-200174 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001743d 3h oldoverdue by 3d 3h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200174 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Order to hand-over (house) breached — SO-200183

    SO-200183 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.

    Kleinmann HausgeräteSO-2001833d 1h oldoverdue by 3d 1h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200183 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200165

    SO-200165 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001652d 15h oldoverdue by 2d 15h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200165 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Nordlicht same-day hand-over breached — SO-200159

    SO-200159 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.

    Nordlicht KosmetikSO-2001592d 8h oldoverdue by 2d 8h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200159 ahead of the rest of its queue — it is the record whose promise is expiring.

  • critical
    Aurelia order to hand-over breached — SO-200171

    SO-200171 started 3 days ago against a 24h Aurelia order to hand-over target — overdue by 2 days.

    Aurelia Tee ManufakturSO-2001712d 7h oldoverdue by 2d 7h
    rulesla.target-breachedPAXX P1MOCKobserved now
    GREENOpen the SLA listpaxx.sla.open

    Work SO-200171 ahead of the rest of its queue — it is the record whose promise is expiring.

Showing the 25 most urgent of 74. 49 more not shown — ranked below these by severity, then age.

58 items

Blocked orders

MOCKobserved 7m ago

Orders held for a reason that is nobody else's queue — payment, customs paperwork, a customer hold, a price mismatch — plus orders that have passed their promised ship date.

  • critical
    SO-200234 past its promised ship date

    SO-200234 (Kleinmann Hausgeräte) was promised to ship by 2026-09-26T09:30:00.000Z and is 9 days overdue, still in status "new". Severity critical from age 9 days against thresholds 4h/24h.

    Kleinmann HausgeräteSO-2002349d 11h oldoverdue by 9d 11h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200234 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200231 past its promised ship date

    SO-200231 (Vestra Outdoor) was promised to ship by 2026-09-26T22:00:00.000Z and is 9 days overdue, still in status "picking". Severity critical from age 9 days against thresholds 4h/24h.

    Vestra OutdoorSO-2002318d 22h oldoverdue by 8d 22h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200231 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200228 past its promised ship date

    SO-200228 (Vestra Outdoor) was promised to ship by 2026-09-27T10:36:00.000Z and is 8 days overdue, still in status "confirmed". Severity critical from age 8 days against thresholds 4h/24h.

    Vestra OutdoorSO-2002288d 10h oldoverdue by 8d 10h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200228 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200225 past its promised ship date

    SO-200225 (Aurelia Tee Manufaktur) was promised to ship by 2026-09-27T22:18:00.000Z and is 8 days overdue, still in status "packed". Severity critical from age 8 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2002257d 22h oldoverdue by 7d 22h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200225 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200222 past its promised ship date

    SO-200222 (Nordlicht Kosmetik) was promised to ship by 2026-09-28T09:48:00.000Z and is 7 days overdue, still in status "picking". Severity critical from age 7 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2002227d 11h oldoverdue by 7d 11h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200222 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200219 past its promised ship date

    SO-200219 (Nordlicht Kosmetik) was promised to ship by 2026-09-28T20:06:00.000Z and is 7 days overdue, still in status "confirmed". Severity critical from age 7 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2002197d oldoverdue by 7d
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200219 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200216 past its promised ship date

    SO-200216 (Aurelia Tee Manufaktur) was promised to ship by 2026-09-29T05:30:00.000Z and is 7 days overdue, still in status "new". Severity critical from age 7 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2002166d 15h oldoverdue by 6d 15h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200216 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200213 past its promised ship date

    SO-200213 (Nordlicht Kosmetik) was promised to ship by 2026-09-29T14:00:00.000Z and is 6 days overdue, still in status "picking". Severity critical from age 6 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2002136d 6h oldoverdue by 6d 6h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200213 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200210 past its promised ship date

    SO-200210 (Nordlicht Kosmetik) was promised to ship by 2026-09-29T22:48:00.000Z and is 6 days overdue, still in status "confirmed". Severity critical from age 6 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2002105d 22h oldoverdue by 5d 22h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200210 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200207 past its promised ship date

    SO-200207 (Vestra Outdoor) was promised to ship by 2026-09-30T07:18:00.000Z and is 6 days overdue, still in status "packed". Severity critical from age 6 days against thresholds 4h/24h.

    Vestra OutdoorSO-2002075d 13h oldoverdue by 5d 13h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200207 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200204 past its promised ship date

    SO-200204 (Nordlicht Kosmetik) was promised to ship by 2026-09-30T16:42:00.000Z and is 5 days overdue, still in status "picking". Severity critical from age 5 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2002045d 4h oldoverdue by 5d 4h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200204 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200201 past its promised ship date

    SO-200201 (Aurelia Tee Manufaktur) was promised to ship by 2026-10-01T01:12:00.000Z and is 5 days overdue, still in status "confirmed". Severity critical from age 5 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2002014d 19h oldoverdue by 4d 19h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200201 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200198 past its promised ship date

    SO-200198 (Aurelia Tee Manufaktur) was promised to ship by 2026-10-01T09:30:00.000Z and is 4 days overdue, still in status "new". Severity critical from age 4 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2001984d 11h oldoverdue by 4d 11h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200198 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200195 past its promised ship date

    SO-200195 (Kleinmann Hausgeräte) was promised to ship by 2026-10-01T18:06:00.000Z and is 4 days overdue, still in status "picking". Severity critical from age 4 days against thresholds 4h/24h.

    Kleinmann HausgeräteSO-2001954d 2h oldoverdue by 4d 2h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200195 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200192 past its promised ship date

    SO-200192 (Nordlicht Kosmetik) was promised to ship by 2026-10-02T00:36:00.000Z and is 4 days overdue, still in status "confirmed". Severity critical from age 4 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001923d 20h oldoverdue by 3d 20h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200192 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200189 past its promised ship date

    SO-200189 (Nordlicht Kosmetik) was promised to ship by 2026-10-02T07:18:00.000Z and is 4 days overdue, still in status "packed". Severity critical from age 4 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001893d 13h oldoverdue by 3d 13h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200189 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200186 past its promised ship date

    SO-200186 (Kleinmann Hausgeräte) was promised to ship by 2026-10-02T13:42:00.000Z and is 3 days overdue, still in status "picking". Severity critical from age 3 days against thresholds 4h/24h.

    Kleinmann HausgeräteSO-2001863d 7h oldoverdue by 3d 7h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200186 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200183 past its promised ship date

    SO-200183 (Kleinmann Hausgeräte) was promised to ship by 2026-10-02T19:30:00.000Z and is 3 days overdue, still in status "confirmed". Severity critical from age 3 days against thresholds 4h/24h.

    Kleinmann HausgeräteSO-2001833d 1h oldoverdue by 3d 1h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200183 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200180 past its promised ship date

    SO-200180 (Nordlicht Kosmetik) was promised to ship by 2026-10-03T00:12:00.000Z and is 3 days overdue, still in status "new". Severity critical from age 3 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001802d 20h oldoverdue by 2d 20h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200180 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200177 past its promised ship date

    SO-200177 (Nordlicht Kosmetik) was promised to ship by 2026-10-03T04:48:00.000Z and is 3 days overdue, still in status "picking". Severity critical from age 3 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001772d 16h oldoverdue by 2d 16h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200177 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200174 past its promised ship date

    SO-200174 (Nordlicht Kosmetik) was promised to ship by 2026-10-03T09:18:00.000Z and is 2 days overdue, still in status "confirmed". Severity critical from age 2 days against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001742d 11h oldoverdue by 2d 11h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200174 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200171 past its promised ship date

    SO-200171 (Aurelia Tee Manufaktur) was promised to ship by 2026-10-03T13:36:00.000Z and is 2 days overdue, still in status "packed". Severity critical from age 2 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2001712d 7h oldoverdue by 2d 7h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200171 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200168 past its promised ship date

    SO-200168 (Aurelia Tee Manufaktur) was promised to ship by 2026-10-03T18:06:00.000Z and is 2 days overdue, still in status "picking". Severity critical from age 2 days against thresholds 4h/24h.

    Aurelia Tee ManufakturSO-2001682d 2h oldoverdue by 2d 2h
    ruleorders.promise-overdueShopifyMOCKobserved 3m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200168 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-200165 past its promised ship date

    SO-200165 (Nordlicht Kosmetik) was promised to ship by 2026-10-03T21:30:00.000Z and is 47h overdue, still in status "confirmed". Severity critical from age 47h against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-2001651d 23h oldoverdue by 1d 23h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-200165 and clear the hold, or re-route it to the team that owns the block.

  • critical
    SO-100053 past its promised ship date

    SO-100053 (Vestra Outdoor) was promised to ship by 2026-10-04T00:54:00.000Z and is 44h overdue, still in status "on_hold". Severity critical from age 44h against thresholds 4h/24h.

    Vestra OutdoorSO-1000531d 20h oldoverdue by 1d 20h
    ruleorders.promise-overdueXentralMOCKobserved 7m ago
    GREENOpen the orderpaxx.order.open

    Open SO-100053 and clear the hold, or re-route it to the team that owns the block.

Showing the 25 most urgent of 58. 33 more not shown — ranked below these by severity, then age.

11 items

Carrier failures

MOCKobserved 2d ago

Everything that breaks at the carrier boundary: failed labels, shipments that stopped moving, carrier-side incidents, orders with no bookable carrier, and waves still on the floor past their hand-over cutoff.

  • critical
    GLS000900472491 stalled in transit

    GLS000900472491 (Nordlicht Kosmetik, GLS) has been "in_transit" for 3 days since hand-over. The carrier promised delivery by 2026-10-04T19:02:58.533Z and is 26h past it. Severity critical from age 26h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikGLS0009004724913d 1h oldoverdue by 1d 1h
    ruleshipments.transit-stalledPAXX P1MOCKobserved 2m ago
    YELLOWOpen a carrier tracepaxx.carrier.trace

    Raise a trace with GLS for GLS000900472491 and tell the tenant what you find.

  • critical
    GLS: a consignment is reported lost

    GLS (parcel) — a consignment is reported lost 47h ago on GLS000900358557 for Vestra Outdoor: No scan event since hand-over 11 days ago; carrier opened a loss investigation.. Severity "critical" is the carrier adapter's own classification, not an age band.

    Vestra OutdoorGLS0009003585571d 23h old
    rulecarrier.incidentCarrier networkMOCKobserved 2d ago
    YELLOWOpen a carrier tracepaxx.carrier.trace

    Raise a trace with GLS for GLS000900358557 and tell the tenant what you find.

  • critical
    SO-100060 has no bookable carrier

    SO-100060 (Kleinmann Hausgeräte, 180 units to DE) has had no bookable carrier for 44h: Dachser has no pallet slot before Monday for 6 pallets to AT.. Severity critical from age 44h against thresholds 8h/24h, order value EUR 2,752.20 at or above the 2500 high-value line (+1).

    Kleinmann HausgeräteSO-1000601d 20h oldoverdue by 20h
    ruleorders.blocked.carrier-unavailableXentralMOCKobserved 7m ago
    YELLOWRe-book the carrierpaxx.shipment.rebook

    Re-book SO-100060 with an alternative to the originally selected carrier and void the failed booking.

  • critical
    Label failed at DHL Express

    shp-0443 (Nordlicht Kosmetik) has had a failed DHL Express Express 12:00 label for 22h: Customs declaration incomplete for a non-EU destination. 1 piece(s) are not moving. Severity critical from age 22h against thresholds 2h/8h, tenant tier strategic (+1).

    Nordlicht Kosmetikshp-044321h 55m old
    ruleshipments.label-failedPAXX P1MOCKobserved 2m ago
    YELLOWRe-book the carrierpaxx.shipment.rebook

    Re-book shp-0443 with an alternative to DHL Express and void the failed booking.

  • critical
    Label failed at DHL Paket

    shp-0447 (Nordlicht Kosmetik) has had a failed DHL Paket Paket label for 19h: Customs declaration incomplete for a non-EU destination. 1 piece(s) are not moving. Severity critical from age 19h against thresholds 2h/8h, tenant tier strategic (+1).

    Nordlicht Kosmetikshp-044718h 49m old
    ruleshipments.label-failedPAXX P1MOCKobserved 2m ago
    YELLOWRe-book the carrierpaxx.shipment.rebook

    Re-book shp-0447 with an alternative to DHL Paket and void the failed booking.

  • high
    DHL Express: label generation failed

    DHL Express (express) — label generation failed 22h ago on P1-SHP-000443 for Nordlicht Kosmetik: Customs declaration incomplete for a non-EU destination. Severity "high" is the carrier adapter's own classification, not an age band.

    Nordlicht KosmetikP1-SHP-00044321h 55m old
    rulecarrier.incidentCarrier networkMOCKobserved 22h ago
    YELLOWOpen a carrier tracepaxx.carrier.trace

    Raise a trace with DHL Express for P1-SHP-000443 and tell the tenant what you find.

  • high
    DHL Paket: label generation failed

    DHL Paket (parcel) — label generation failed 19h ago on P1-SHP-000447 for Nordlicht Kosmetik: Customs declaration incomplete for a non-EU destination. Severity "high" is the carrier adapter's own classification, not an age band.

    Nordlicht KosmetikP1-SHP-00044718h 49m old
    rulecarrier.incidentCarrier networkMOCKobserved 19h ago
    YELLOWOpen a carrier tracepaxx.carrier.trace

    Raise a trace with DHL Paket for P1-SHP-000447 and tell the tenant what you find.

  • high
    Label failed at Dachser

    shp-0449 (Kleinmann Hausgeräte) has had a failed Dachser targofix Stückgut label for 7h: Carrier API rejected the address: street not found. 3 piece(s) are not moving. Severity high from age 7h against thresholds 2h/8h.

    Kleinmann Hausgeräteshp-04497h 3m old
    ruleshipments.label-failedPAXX P1MOCKobserved 2m ago
    YELLOWRe-book the carrierpaxx.shipment.rebook

    Re-book shp-0449 with an alternative to Dachser and void the failed booking.

  • high
    Dachser: label generation failed

    Dachser (freight) — label generation failed 7h ago on P1-SHP-000449 for Kleinmann Hausgeräte: Carrier API rejected the address: street not found. Severity "high" is the carrier adapter's own classification, not an age band.

    Kleinmann HausgeräteP1-SHP-0004497h 3m old
    rulecarrier.incidentCarrier networkMOCKobserved 7h ago
    YELLOWOpen a carrier tracepaxx.carrier.trace

    Raise a trace with Dachser for P1-SHP-000449 and tell the tenant what you find.

  • high
    Wave WAVE-0003 past its cutoff

    Wave WAVE-0003 (31 orders, 480 units, 3 pickers) is still "picking" 1h after its DPD cutoff at 2026-10-05T19:54:00.000Z. Severity high from age 1h against thresholds 1h/3h.

    WAVE-00031h oldoverdue by 1h
    ruleoutbound.wave-past-cutoffPAXX P1MOCKobserved 2m ago
    GREENReview the wavepaxx.wave.review

    Decide whether WAVE-0003 still makes today's cutoff; if not, re-plan it for the next one before the carrier arrives.

  • low
    DHL Paket: the carrier API rate-limited us

    DHL Paket (parcel) — the carrier API rate-limited us 30h ago on DHL000900099413 for Aurelia Tee Manufaktur: Label endpoint returned HTTP 429; requests were retried with backoff.. Severity "low" is the carrier adapter's own classification, not an age band.

    Aurelia Tee ManufakturDHL0009000994131d 6h old
    rulecarrier.incidentCarrier networkMOCKobserved 1d ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Check the DHL Paket integration before the next label batch; retry the affected bookings once it answers.

10 items

Tickets needing action

MOCKobserved 2m ago

Support tickets where the ball is in PAXX's court: escalated, past due, never answered, or owned by us and not moving.

  • critical
    Waiting on PAXX for 3 days: Third missed inbound slot

    "Third missed inbound slot" (Kleinmann Hausgeräte) is flagged needsAction — Supplier has missed three booked slots; pallet space is held open. and has not been updated for 3 days, past the 8h threshold. Severity critical from age 3 days against thresholds 24h/72h.

    Kleinmann HausgeräteThird missed inbound slot3d 4h old
    ruletickets.stale-while-ownedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Third missed inbound slot", answer it or hand it to an owner who can.

  • critical
    Waiting on PAXX for 2 days: Monthly fee report mismatch

    "Monthly fee report mismatch" (Nordlicht Kosmetik) is flagged needsAction — Waiting on finance to confirm the storage fee basis. and has not been updated for 2 days, past the 8h threshold. Severity critical from age 2 days against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikMonthly fee report mismatch2d old
    ruletickets.stale-while-ownedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Monthly fee report mismatch", answer it or hand it to an owner who can.

  • critical
    Escalated: Dachser slot for 6 pallets to AT

    "Dachser slot for 6 pallets to AT" (Kleinmann Hausgeräte, urgent priority via phone) is escalated and last moved 42h ago, owned by Ops Team. Severity critical from age 42h against thresholds 4h/12h. Escalation itself raises it one further level.

    Kleinmann HausgeräteDachser slot for 6 pallets to AT1d 18h oldoverdue by 8h
    ruletickets.escalatedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Dachser slot for 6 pallets to AT", answer it or hand it to an owner who can.

  • critical
    Escalated: Blocked order SO-100018 — stock when?

    "Blocked order SO-100018 — stock when?" (Nordlicht Kosmetik, urgent priority via phone) is escalated and last moved 25h ago, owned by Ops Team. Severity critical from age 25h against thresholds 4h/12h, tenant tier strategic (+1). Escalation itself raises it one further level.

    Nordlicht KosmetikBlocked order SO-100018 — stock when?1d 1h oldoverdue by 3h
    ruletickets.escalatedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Blocked order SO-100018 — stock when?", answer it or hand it to an owner who can.

  • high
    Waiting on PAXX for 3 days: Hold all shipments until the campaign

    "Hold all shipments until the campaign" (Vestra Outdoor) is flagged needsAction — Hold is in place but has no end date — needs a decision. and has not been updated for 3 days, past the 8h threshold. Severity high from age 3 days against thresholds 24h/72h.

    Vestra OutdoorHold all shipments until the campaign2d 19h old
    ruletickets.stale-while-ownedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Hold all shipments until the campaign", answer it or hand it to an owner who can.

  • high
    Waiting on PAXX for 28h: Return VO-2110 was the wrong item

    "Return VO-2110 was the wrong item" (Vestra Outdoor) is flagged needsAction — Inspection found a SKU that is not on the order; needs a credit decision. and has not been updated for 28h, past the 8h threshold. Severity high from age 28h against thresholds 24h/72h.

    Vestra OutdoorReturn VO-2110 was the wrong item1d 4h old
    ruletickets.stale-while-ownedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Return VO-2110 was the wrong item", answer it or hand it to an owner who can.

  • high
    Overdue: Dachser slot for 6 pallets to AT

    "Dachser slot for 6 pallets to AT" (Kleinmann Hausgeräte) was due 2026-10-05T12:54:00.000Z and is 8h past it, status "escalated". Severity high from age 8h against thresholds 4h/24h.

    Kleinmann HausgeräteDachser slot for 6 pallets to AT8h oldoverdue by 8h
    ruletickets.due-passedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Dachser slot for 6 pallets to AT", answer it or hand it to an owner who can.

  • high
    Unanswered for 5h: Where is order SO-100011?

    "Where is order SO-100011?" (Nordlicht Kosmetik, opened via email 5h ago) has no recorded first response, past the 4h grace. Severity high from age 5h against thresholds 8h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikWhere is order SO-100011?5h oldoverdue by 1h
    ruletickets.first-response-missingPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Where is order SO-100011?", answer it or hand it to an owner who can.

  • high
    Overdue: Blocked order SO-100018 — stock when?

    "Blocked order SO-100018 — stock when?" (Nordlicht Kosmetik) was due 2026-10-05T17:54:00.000Z and is 3h past it, status "escalated". Severity high from age 3h against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikBlocked order SO-100018 — stock when?3h oldoverdue by 3h
    ruletickets.due-passedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Blocked order SO-100018 — stock when?", answer it or hand it to an owner who can.

  • high
    Overdue: Where is order SO-100011?

    "Where is order SO-100011?" (Nordlicht Kosmetik) was due 2026-10-05T19:54:00.000Z and is 1h past it, status "open". Severity high from age 1h against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikWhere is order SO-100011?1h oldoverdue by 1h
    ruletickets.due-passedPAXX P1MOCKobserved 2m ago
    GREENOpen the ticketpaxx.ticket.open

    Pick up "Where is order SO-100011?", answer it or hand it to an owner who can.

5 items

Overdue inbound

MOCKobserved 2m ago

Announced deliveries that did not arrive when promised, arrived without complete paperwork, or are sitting on the dock un-put-away.

  • critical
    WE-04221 has not arrived

    WE-04221 (Kleinmann Hausgeräte via Hausgeräte Import BV, 12 pallets / 1080 units / 5 SKUs) was expected at 2026-10-02T15:54:00.000Z and is 3 days overdue with status "announced". Severity critical from age 3 days against thresholds 4h/24h.

    Kleinmann HausgeräteWE-042213d 5h oldoverdue by 3d 5h
    ruleinbound.arrival-overduePAXX P1MOCKobserved 2m ago
    YELLOWChase the supplierpaxx.inbound.chase

    Ask Hausgeräte Import BV for a revised arrival slot for WE-04221 and re-plan the dock.

  • critical
    WE-04212 has not arrived

    WE-04212 (Vestra Outdoor via Alpin Hardware AG, 3 pallets / 980 units / 6 SKUs) was expected at 2026-10-03T16:54:00.000Z and is 2 days overdue with status "announced". Severity critical from age 2 days against thresholds 4h/24h.

    Vestra OutdoorWE-042122d 4h oldoverdue by 2d 4h
    ruleinbound.arrival-overduePAXX P1MOCKobserved 2m ago
    YELLOWChase the supplierpaxx.inbound.chase

    Ask Alpin Hardware AG for a revised arrival slot for WE-04212 and re-plan the dock.

  • critical
    WE-04212 cannot be received — paperwork incomplete

    WE-04212 (Vestra Outdoor, 3 pallets) has documentsComplete = false and has been due for 2 days: No ETA since the supplier's depot strike.. Receiving cannot book it in. Severity critical from age 2 days against thresholds 4h/12h.

    Vestra OutdoorWE-042122d 4h old
    ruleinbound.documents-incompletePAXX P1MOCKobserved 2m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Vestra Outdoor for the missing receiving documents for WE-04212. Leaves the building, so it needs a human to send it.

  • critical
    WE-04206 has not arrived

    WE-04206 (Nordlicht Kosmetik via Kosmetikwerk Süd GmbH, 6 pallets / 5200 units / 9 SKUs) was expected at 2026-10-04T15:54:00.000Z and is 29h overdue with status "announced". Severity critical from age 29h against thresholds 4h/24h, tenant tier strategic (+1).

    Nordlicht KosmetikWE-042061d 5h oldoverdue by 1d 5h
    ruleinbound.arrival-overduePAXX P1MOCKobserved 2m ago
    YELLOWChase the supplierpaxx.inbound.chase

    Ask Kosmetikwerk Süd GmbH for a revised arrival slot for WE-04206 and re-plan the dock.

  • high
    WE-04224 not put away after 25h

    WE-04224 (Kleinmann Hausgeräte) arrived 25h ago and is still "putaway" — 5 pallets / 450 units are occupying the receiving area instead of a location, past the 24h threshold. Severity high from age 25h against thresholds 24h/72h.

    Kleinmann HausgeräteWE-042241d 1h old
    ruleinbound.putaway-stalledPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Assign put-away locations for WE-04224's 5 pallets and release the receiving bay.

5 items

Return exceptions

MOCKobserved 2m ago

Returns the source system flagged as exceptional — unannounced, wrong item, damaged, short, out of window, undeliverable — plus received returns nobody has inspected.

  • critical
    Return SO-300201 uninspected for 8 days

    Return SO-300201 (Thalbach Werkzeug, 9 units) was received 8 days ago and is still "inspecting", past the 48h inspection threshold. Severity critical from age 8 days against thresholds 48h/144h.

    Thalbach WerkzeugSO-3002018d 4h old
    rulereturns.inspection-stalledPAXX P1MOCKobserved 2m ago
    GREENOpen the returnpaxx.return.open

    Inspect SO-300201, book the outcome (restock, refuse, scrap) and release the refund decision.

  • critical
    Return SO-300165 was flagged by the source system as overdue for inspection

    Return SO-300165 (Nordlicht Kosmetik, 4 units) was flagged by the source system as overdue for inspection: Received 80h ago — inspection target is 72h.. Open for 3 days in status "inspecting". Base severity for this flag is medium; severity critical from age 3 days against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-3001653d 8h old
    rulereturns.exception.inspection-overduePAXX P1MOCKobserved 2m ago
    GREENOpen the returnpaxx.return.open

    Inspect SO-300165, book the outcome (restock, refuse, scrap) and release the refund decision.

  • high
    Return SO-300714 contains a different item than the return claims

    Return SO-300714 (Vestra Outdoor, 2 units) contains a different item than the return claims: Returned SKU VO-2110 does not appear on the original outbound order.. Open for 30h in status "inspecting". Base severity for this flag is medium; severity high from age 30h against thresholds 24h/72h.

    Vestra OutdoorSO-3007141d 6h old
    rulereturns.exception.wrong-itemPAXX P1MOCKobserved 2m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Vestra Outdoor for a decision on return SO-300714 (contains a different item than the return claims). Leaves the building, so it needs a human to send it.

  • high
    Return SO-300216 arrived with no announcement

    Return SO-300216 (Nordlicht Kosmetik, 1 units) arrived with no announcement: Arrived without an RMA; no matching outbound order found.. Open for 14h in status "received". Base severity for this flag is medium; severity high from age 14h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-30021614h old
    rulereturns.exception.unannouncedPAXX P1MOCKobserved 2m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Nordlicht Kosmetik for a decision on return SO-300216 (arrived with no announcement). Leaves the building, so it needs a human to send it.

  • high
    Return SO-300102 arrived damaged

    Return SO-300102 (Nordlicht Kosmetik, 3 units, EUR 59.70 at stake) arrived damaged: 2 of 3 bottles leaked; outer carton soaked.. Open for 9h in status "received". Base severity for this flag is high; severity high from age 9h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-3001029h old
    rulereturns.exception.damagedPAXX P1MOCKobserved 2m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Nordlicht Kosmetik for a decision on return SO-300102 (arrived damaged). Leaves the building, so it needs a human to send it.

2 items

Missing stock

MOCKobserved 7m ago

Orders that cannot be picked because the goods are not there, and orders that have sat in awaiting-stock for more than 24h without being formally blocked.

  • critical
    SO-100011 short of stock

    SO-100011 (Nordlicht Kosmetik) cannot be picked: SKU NK-1180 is short by 42 of 42 units, blocked for 31h. Severity critical from age 31h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-1000111d 7h oldoverdue by 7h
    ruleorders.blocked.missing-stockXentralMOCKobserved 7m ago
    GREENRe-check stockpaxx.inventory.recheck

    Confirm physical stock for NK-1180 and re-allocate SO-100011, or split the order so the available lines ship today.

  • high
    SO-100018 short of stock

    SO-100018 (Nordlicht Kosmetik) cannot be picked: SKU NK-1042 is short by 112 of 112 units, blocked for 19h. Severity high from age 19h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-10001819h olddue in 5h
    ruleorders.blocked.missing-stockXentralMOCKobserved 7m ago
    GREENRe-check stockpaxx.inventory.recheck

    Confirm physical stock for NK-1042 and re-allocate SO-100018, or split the order so the available lines ship today.

14 items

Inventory anomalies

MOCKobserved 2m ago

Stock figures that contradict themselves or the location map: negative stock, reservations exceeding stock, stock with no location, locations with no stock, SKUs below reorder point and counts long overdue.

  • high
    NK-1180 — reserved exceeds on hand

    NK-1180 "Nordlicht Nachtserum 30ml" (Nordlicht Kosmetik): reserved 42 > on hand 0 — 42 units are promised to orders that cannot be picked.

    Nordlicht KosmetikNK-1180<1m old
    ruleinventory.reserved-exceeds-on-handPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1180 for Nordlicht Kosmetik and correct the booking that produced this.

  • high
    VO-2240 — negative stock

    VO-2240 "Vestra Trekking Jacke M" (Vestra Outdoor): on hand is -6 units, which is physically impossible — the booking history for VO-2240 is wrong somewhere.

    Vestra OutdoorVO-2240<1m old
    ruleinventory.negative-stockPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count VO-2240 for Vestra Outdoor and correct the booking that produced this.

  • high
    VO-2240 — reserved exceeds on hand

    VO-2240 "Vestra Trekking Jacke M" (Vestra Outdoor): reserved 0 > on hand -6 — 6 units are promised to orders that cannot be picked.

    Vestra OutdoorVO-2240<1m old
    ruleinventory.reserved-exceeds-on-handPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count VO-2240 for Vestra Outdoor and correct the booking that produced this.

  • medium
    VO-2240 — below reorder point

    VO-2240 "Vestra Trekking Jacke M" (Vestra Outdoor): -6 units available against a reorder point of 40, with only 0 units inbound — the gap is not covered.

    Vestra OutdoorVO-2240<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count VO-2240 for Vestra Outdoor and correct the booking that produced this.

  • medium
    NK-1042 — below reorder point

    NK-1042 "Nordlicht Tagescreme 50ml" (Nordlicht Kosmetik): 26 units available against a reorder point of 120, with only 0 units inbound — the gap is not covered.

    Nordlicht KosmetikNK-1042<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1042 for Nordlicht Kosmetik and correct the booking that produced this.

  • medium
    VO-2075 — stock without location

    VO-2075 "Vestra Zeltheringe 18cm" (Vestra Outdoor): 310 units on hand but no storage location is recorded, so a picker has nowhere to be sent.

    Vestra OutdoorVO-2075<1m old
    ruleinventory.stock-without-locationPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count VO-2075 for Vestra Outdoor and correct the booking that produced this.

  • medium
    KH-3402 — below reorder point

    KH-3402 "Kleinmann Wasserkocher 1.7l" (Kleinmann Hausgeräte): 0 units available against a reorder point of 30, with only 0 units inbound — the gap is not covered.

    Kleinmann HausgeräteKH-3402<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count KH-3402 for Kleinmann Hausgeräte and correct the booking that produced this.

  • medium
    NK-1591 — below reorder point

    NK-1591 "Nordlicht Kosmetik Handbalsam 75ml" (Nordlicht Kosmetik): 32 units available against a reorder point of 193, with only 0 units inbound — the gap is not covered.

    Nordlicht KosmetikNK-1591<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1591 for Nordlicht Kosmetik and correct the booking that produced this.

  • low
    NK-1180 — location without stock

    NK-1180 "Nordlicht Nachtserum 30ml" (Nordlicht Kosmetik): 1 location(s) (HAL1-C-02-A) are still assigned to NK-1180 with 0 units on hand — capacity that nothing occupies.

    Nordlicht KosmetikNK-1180<1m old
    ruleinventory.location-without-stockPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1180 for Nordlicht Kosmetik and correct the booking that produced this.

  • low
    NK-1180 — below reorder point

    NK-1180 "Nordlicht Nachtserum 30ml" (Nordlicht Kosmetik): -42 units available against a reorder point of 400, but 7400 units are inbound, which covers the gap.

    Nordlicht KosmetikNK-1180<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1180 for Nordlicht Kosmetik and correct the booking that produced this.

  • low
    KH-3310 — count overdue

    KH-3310 "Kleinmann Standmixer Pro" (Kleinmann Hausgeräte): last physically counted 214 days ago, past the 120-day policy; 184 units on hand are a book figure, not a verified one.

    Kleinmann HausgeräteKH-3310<1m old
    ruleinventory.count-overduePAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count KH-3310 for Kleinmann Hausgeräte and correct the booking that produced this.

  • low
    KH-3402 — location without stock

    KH-3402 "Kleinmann Wasserkocher 1.7l" (Kleinmann Hausgeräte): 1 location(s) (HAL1-B-07-C) are still assigned to KH-3402 with 0 units on hand — capacity that nothing occupies.

    Kleinmann HausgeräteKH-3402<1m old
    ruleinventory.location-without-stockPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count KH-3402 for Kleinmann Hausgeräte and correct the booking that produced this.

  • low
    NK-1539 — below reorder point

    NK-1539 "Nordlicht Kosmetik Handbalsam 75ml" (Nordlicht Kosmetik): 26 units available against a reorder point of 173, but 389 units are inbound, which covers the gap.

    Nordlicht KosmetikNK-1539<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count NK-1539 for Nordlicht Kosmetik and correct the booking that produced this.

  • low
    VO-1500 — below reorder point

    VO-1500 "Vestra Outdoor Trekking Jacke M" (Vestra Outdoor): 29 units available against a reorder point of 44, but 90 units are inbound, which covers the gap.

    Vestra OutdoorVO-1500<1m old
    ruleinventory.below-reorder-pointPAXX P1MOCKobserved 2m ago
    GREENOpen the warehouse viewpaxx.warehouse.open

    Count VO-1500 for Vestra Outdoor and correct the booking that produced this.

2 items

Address issues

MOCKobserved 7m ago

Orders blocked because the delivery address failed validation.

  • high
    SO-100039 has an unusable address

    SO-100039 (Vestra Outdoor, destination DE) failed address validation 2 days ago: House number missing on the delivery address for a parcel service.. Severity high from age 2 days against thresholds 24h/72h.

    Vestra OutdoorSO-1000392d 4h oldoverdue by 1d 4h
    ruleorders.blocked.address-invalidXentralMOCKobserved 7m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Vestra Outdoor for a corrected delivery address for SO-100039. Leaves the building, so it needs a human to send it.

  • high
    SO-100025 has an unusable address

    SO-100025 (Nordlicht Kosmetik, destination DE) failed address validation 7h ago: Delivery postcode "1234" is not a valid DE postcode.. Severity high from age 7h against thresholds 24h/72h, tenant tier strategic (+1).

    Nordlicht KosmetikSO-1000257h olddue in 17h
    ruleorders.blocked.address-invalidXentralMOCKobserved 7m ago
    YELLOWContact the customerpaxx.customer.contact

    Ask Nordlicht Kosmetik for a corrected delivery address for SO-100025. Leaves the building, so it needs a human to send it.

  • XentralMOCK

    6 capabilities · observed 7m ago

    Needs for real data: XENTRAL_API_URL, XENTRAL_API_TOKEN

  • ShopifyMOCK

    1 capability · observed 7m ago

    Needs for real data: SHOPIFY_SHOP_DOMAIN, SHOPIFY_ADMIN_ACCESS_TOKEN

  • PAXX P1MOCK

    8 capabilities · observed 30d ago

    Needs for real data: PAXX_P1_API_URL, PAXX_P1_API_TOKEN

  • Carrier networkMOCK

    2 capabilities · observed 30d ago

    Needs for real data: PAXX_CARRIER_ADAPTERS, DHL_API_KEY, DPD_API_KEY, GLS_API_KEY, DACHSER_API_KEY