Monday, October 5
Live operations
Nine queues, every one of them rendered whether or not it has items — a queue that vanishes when it empties cannot be told from a queue that was never read. Each item comes from a named deterministic rule and carries the observation it fired on; nothing here is a model inference and nothing here executes an action.
Open exceptions
assembled now
critical
high
medium
low
Oldest open
9d 11h
Measured from when the situation started.
All 9 queues were read in full.
70 breached · 4 at risk
Already past the contractual target. The number is elapsed time past the deadline, not slack.
SO-200234 started 10 days ago against a 24h Order to hand-over (house) target — overdue by 9 days.
SO-200195 started 5 days ago against a 24h Order to hand-over (house) target — overdue by 4 days.
SO-200186 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.
SO-200183 started 4 days ago against a 24h Order to hand-over (house) target — overdue by 3 days.
SO-200141 started 48h ago against a 24h Order to hand-over (house) target — overdue by 24h.
SO-200135 started 45h ago against a 24h Order to hand-over (house) target — overdue by 21h.
SO-100060 started 44h ago against a 24h Order to hand-over (house) target — overdue by 20h.
SO-200126 started 39h ago against a 24h Order to hand-over (house) target — overdue by 15h.
SO-200120 started 36h ago against a 24h Order to hand-over (house) target — overdue by 12h.
SO-200117 started 34h ago against a 24h Order to hand-over (house) target — overdue by 10h.
SO-200099 started 25h ago against a 24h Order to hand-over (house) target — overdue by 1h.
SO-200231 started 10 days ago against a 24h Vestra order to hand-over target — overdue by 9 days.
SO-200228 started 9 days ago against a 24h Vestra order to hand-over target — overdue by 8 days.
SO-200207 started 7 days ago against a 24h Vestra order to hand-over target — overdue by 6 days.
SO-100053 started 3 days ago against a 24h Vestra order to hand-over target — overdue by 44h.
SO-200162 started 3 days ago against a 24h Vestra order to hand-over target — overdue by 44h.
SO-200153 started 2 days ago against a 24h Vestra order to hand-over target — overdue by 34h.
SO-100039 started 2 days ago against a 24h Vestra order to hand-over target — overdue by 28h.
SO-200138 started 47h ago against a 24h Vestra order to hand-over target — overdue by 23h.
SO-200132 started 44h ago against a 24h Vestra order to hand-over target — overdue by 20h.
SO-200114 started 33h ago against a 24h Vestra order to hand-over target — overdue by 9h.
SO-200111 started 31h ago against a 24h Vestra order to hand-over target — overdue by 7h.
SO-200102 started 27h ago against a 24h Vestra order to hand-over target — overdue by 3h.
SO-100046 started 26h ago against a 24h Vestra order to hand-over target — overdue by 2h.
SO-200222 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.
SO-200219 started 8 days ago against a 8h Nordlicht same-day hand-over target — overdue by 8 days; tenant tier is strategic, so severity is raised one level.
SO-200213 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.
SO-200210 started 7 days ago against a 8h Nordlicht same-day hand-over target — overdue by 7 days; tenant tier is strategic, so severity is raised one level.
SO-200204 started 6 days ago against a 8h Nordlicht same-day hand-over target — overdue by 6 days; tenant tier is strategic, so severity is raised one level.
SO-200192 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 5 days; tenant tier is strategic, so severity is raised one level.
SO-200189 started 5 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.
SO-200180 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 4 days; tenant tier is strategic, so severity is raised one level.
SO-200177 started 4 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.
SO-200174 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.
SO-200165 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 3 days; tenant tier is strategic, so severity is raised one level.
SO-200159 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.
SO-200156 started 3 days ago against a 8h Nordlicht same-day hand-over target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.
SO-200150 started 2 days ago against a 8h Nordlicht same-day hand-over target — overdue by 48h; tenant tier is strategic, so severity is raised one level.
SO-200129 started 41h ago against a 8h Nordlicht same-day hand-over target — overdue by 33h; tenant tier is strategic, so severity is raised one level.
SO-100011 started 31h ago against a 8h Nordlicht same-day hand-over target — overdue by 23h; tenant tier is strategic, so severity is raised one level.
SO-200108 started 30h ago against a 8h Nordlicht same-day hand-over target — overdue by 22h; tenant tier is strategic, so severity is raised one level.
SO-200105 started 28h ago against a 8h Nordlicht same-day hand-over target — overdue by 20h; tenant tier is strategic, so severity is raised one level.
SO-200096 started 24h ago against a 8h Nordlicht same-day hand-over target — overdue by 16h; tenant tier is strategic, so severity is raised one level.
SO-200093 started 23h ago against a 8h Nordlicht same-day hand-over target — overdue by 15h; tenant tier is strategic, so severity is raised one level.
SO-200090 started 22h ago against a 8h Nordlicht same-day hand-over target — overdue by 14h; tenant tier is strategic, so severity is raised one level.
SO-200087 started 21h ago against a 8h Nordlicht same-day hand-over target — overdue by 13h; tenant tier is strategic, so severity is raised one level.
SO-100018 started 19h ago against a 8h Nordlicht same-day hand-over target — overdue by 11h; tenant tier is strategic, so severity is raised one level.
SO-200078 started 18h ago against a 8h Nordlicht same-day hand-over target — overdue by 10h; tenant tier is strategic, so severity is raised one level.
SO-200072 started 15h ago against a 8h Nordlicht same-day hand-over target — overdue by 7h; tenant tier is strategic, so severity is raised one level.
SO-200069 started 14h ago against a 8h Nordlicht same-day hand-over target — overdue by 6h; tenant tier is strategic, so severity is raised one level.
SO-200060 started 12h ago against a 8h Nordlicht same-day hand-over target — overdue by 4h; tenant tier is strategic, so severity is raised one level.
SO-200054 started 10h ago against a 8h Nordlicht same-day hand-over target — overdue by 2h; tenant tier is strategic, so severity is raised one level.
SO-200051 started 9h ago against a 8h Nordlicht same-day hand-over target — overdue by 1h; tenant tier is strategic, so severity is raised one level.
SO-200048 started 9h ago against a 8h Nordlicht same-day hand-over target — overdue by 36 min; tenant tier is strategic, so severity is raised one level.
SO-200225 started 9 days ago against a 24h Aurelia order to hand-over target — overdue by 8 days.
SO-200216 started 8 days ago against a 24h Aurelia order to hand-over target — overdue by 7 days.
SO-200201 started 6 days ago against a 24h Aurelia order to hand-over target — overdue by 5 days.
SO-200198 started 5 days ago against a 24h Aurelia order to hand-over target — overdue by 4 days.
SO-200171 started 3 days ago against a 24h Aurelia order to hand-over target — overdue by 2 days.
SO-200168 started 3 days ago against a 24h Aurelia order to hand-over target — overdue by 2 days.
SO-200147 started 2 days ago against a 24h Aurelia order to hand-over target — overdue by 28h.
SO-200144 started 2 days ago against a 24h Aurelia order to hand-over target — overdue by 25h.
SO-100074 started 38h ago against a 24h Aurelia order to hand-over target — overdue by 14h.
SO-200123 started 38h ago against a 24h Aurelia order to hand-over target — overdue by 14h.
SO-300201 started 8 days ago against a 72h Return processing (house) target — overdue by 5 days.
SO-300165 started 3 days ago against a 72h Return processing (house) target — overdue by 8h; tenant tier is strategic, so severity is raised one level.
Add a gift note insert to webshop orders started 3 days ago against a 24h Nordlicht ticket resolution target — overdue by 2 days; tenant tier is strategic, so severity is raised one level.
Monthly fee report mismatch started 2 days ago against a 24h Nordlicht ticket resolution target — overdue by 27h; tenant tier is strategic, so severity is raised one level.
Blocked order SO-100018 — stock when? started 27h ago against a 24h Nordlicht ticket resolution target — overdue by 3h; tenant tier is strategic, so severity is raised one level.
Where is order SO-100011? started 5h ago against a 4h Ticket first response (house) target — overdue by 1h; tenant tier is strategic, so severity is raised one level.
Still inside the target, nearest due first — intervening now still changes the outcome.
SO-200045 has 6 min of its 8h Nordlicht same-day hand-over window left (inside the 25% at-risk band); tenant tier is strategic, so severity is raised one level.
SO-100025 has 60 min of its 8h Nordlicht same-day hand-over window left (inside the 25% at-risk band); tenant tier is strategic, so severity is raised one level.
SO-200084 has 4h of its 24h Aurelia order to hand-over window left (inside the 25% at-risk band).
SO-200081 has 5h of its 24h Order to hand-over (house) window left (inside the 25% at-risk band).
Filtered to one queue — showing 1 of 9. Choose “All queues” to see the rest.
11 items
Everything that breaks at the carrier boundary: failed labels, shipments that stopped moving, carrier-side incidents, orders with no bookable carrier, and waves still on the floor past their hand-over cutoff.
GLS000900472491 (Nordlicht Kosmetik, GLS) has been "in_transit" for 3 days since hand-over. The carrier promised delivery by 2026-10-04T19:02:58.533Z and is 26h past it. Severity critical from age 26h against thresholds 24h/72h, tenant tier strategic (+1).
Raise a trace with GLS for GLS000900472491 and tell the tenant what you find.
GLS (parcel) — a consignment is reported lost 47h ago on GLS000900358557 for Vestra Outdoor: No scan event since hand-over 11 days ago; carrier opened a loss investigation.. Severity "critical" is the carrier adapter's own classification, not an age band.
Raise a trace with GLS for GLS000900358557 and tell the tenant what you find.
SO-100060 (Kleinmann Hausgeräte, 180 units to DE) has had no bookable carrier for 44h: Dachser has no pallet slot before Monday for 6 pallets to AT.. Severity critical from age 44h against thresholds 8h/24h, order value EUR 2,752.20 at or above the 2500 high-value line (+1).
Re-book SO-100060 with an alternative to the originally selected carrier and void the failed booking.
shp-0443 (Nordlicht Kosmetik) has had a failed DHL Express Express 12:00 label for 22h: Customs declaration incomplete for a non-EU destination. 1 piece(s) are not moving. Severity critical from age 22h against thresholds 2h/8h, tenant tier strategic (+1).
Re-book shp-0443 with an alternative to DHL Express and void the failed booking.
shp-0447 (Nordlicht Kosmetik) has had a failed DHL Paket Paket label for 19h: Customs declaration incomplete for a non-EU destination. 1 piece(s) are not moving. Severity critical from age 19h against thresholds 2h/8h, tenant tier strategic (+1).
Re-book shp-0447 with an alternative to DHL Paket and void the failed booking.
DHL Express (express) — label generation failed 22h ago on P1-SHP-000443 for Nordlicht Kosmetik: Customs declaration incomplete for a non-EU destination. Severity "high" is the carrier adapter's own classification, not an age band.
Raise a trace with DHL Express for P1-SHP-000443 and tell the tenant what you find.
DHL Paket (parcel) — label generation failed 19h ago on P1-SHP-000447 for Nordlicht Kosmetik: Customs declaration incomplete for a non-EU destination. Severity "high" is the carrier adapter's own classification, not an age band.
Raise a trace with DHL Paket for P1-SHP-000447 and tell the tenant what you find.
shp-0449 (Kleinmann Hausgeräte) has had a failed Dachser targofix Stückgut label for 7h: Carrier API rejected the address: street not found. 3 piece(s) are not moving. Severity high from age 7h against thresholds 2h/8h.
Re-book shp-0449 with an alternative to Dachser and void the failed booking.
Dachser (freight) — label generation failed 7h ago on P1-SHP-000449 for Kleinmann Hausgeräte: Carrier API rejected the address: street not found. Severity "high" is the carrier adapter's own classification, not an age band.
Raise a trace with Dachser for P1-SHP-000449 and tell the tenant what you find.
Wave WAVE-0003 (31 orders, 480 units, 3 pickers) is still "picking" 1h after its DPD cutoff at 2026-10-05T19:55:00.000Z. Severity high from age 1h against thresholds 1h/3h.
Decide whether WAVE-0003 still makes today's cutoff; if not, re-plan it for the next one before the carrier arrives.
DHL Paket (parcel) — the carrier API rate-limited us 30h ago on DHL000900099413 for Aurelia Tee Manufaktur: Label endpoint returned HTTP 429; requests were retried with backoff.. Severity "low" is the carrier adapter's own classification, not an age band.
Check the DHL Paket integration before the next label batch; retry the affected bookings once it answers.
6 capabilities · observed 7m ago
Needs for real data: XENTRAL_API_URL, XENTRAL_API_TOKEN
1 capability · observed 7m ago
Needs for real data: SHOPIFY_SHOP_DOMAIN, SHOPIFY_ADMIN_ACCESS_TOKEN
8 capabilities · observed 30d ago
Needs for real data: PAXX_P1_API_URL, PAXX_P1_API_TOKEN
2 capabilities · observed 30d ago
Needs for real data: PAXX_CARRIER_ADAPTERS, DHL_API_KEY, DPD_API_KEY, GLS_API_KEY, DACHSER_API_KEY