← Customers

Halbmond Living

onboardingonboarding
MOCKXentraloldest observation 7m agogenerated now
Account owner
Dome
Onboarded
29 Sept 2026
Channels
webshop

Month to date (from 2026-10-01 UTC)

Operational position

Shipments today

Handed to a carrier in the current UTC day

0MOCK

Shipments month to date

0MOCK

Orders open

Placed and not yet fully shipped or cancelled

3MOCK

Orders blocked

Open orders that cannot proceed — stock, address, payment or customs

0MOCK

Open exceptions

Items this tenant has in the exception queues

0MOCK

SLA risks

Records currently in jeopardy against a policy

0MOCK

open work, by age

Backlog

Backlog

Units on open orders not yet shipped

66 unitsMOCK

Oldest open order

Age of the longest-waiting open order

16.4hMOCK

By age of the open order

  • Under 4h39.4%26 units
  • 4–24h60.6%40 units
  • 1–3 days0.0%0 units
  • Over 3 days0.0%0 units
  • Under 4h0.0h–4.0h1 order26 units
  • 4–24h4.0h–24.0h2 orders40 units
  • 1–3 days24.0h–72h0 orders0 units
  • Over 3 days72h+0 orders0 units

in the building

Inventory

Stock on hand

3.9k unitsMOCK

Distinct SKUs

4MOCK

Pallets occupied

Storage fees accrue on these even when nothing ships

3MOCK

coming back

Returns

Returns open

Announced or received, not yet dispositioned

0MOCK

who is asking

Tickets

Tickets open

1MOCK

Needing action

Open tickets waiting on PAXX rather than on the tenant

0MOCK

what we promised

Service levels

Not visible

No tenant-level attainment to show

1 SLA policy applies to this tenant, and none of them produced a tenant-level attainment figure for this period. Tenant-specific policies only; house-wide policies are measured across all tenants.

who carries it

Carrier mix

No shipments for this tenant in the period, so there is no carrier split.

Month to date (from 2026-10-01 UTC)

Commercial

Revenue

Invoiced to this tenant · Month to date (from 2026-10-01 UTC)

€102.73MOCK

Summed from 1 provider snapshot source(s) over 5 revenue row(s) for this tenant.

Cost

Carrier spend plus allocated operational cost · Month to date (from 2026-10-01 UTC)

€9.77MOCK

Carrier cost plus direct and allocated operational cost.

Contribution

Revenue minus cost. Estimated — allocation keys are approximations, not finance's.

€92.96partialMOCK

Overstated: EUR 824.76 of house-level cost cannot be split per tenant and is not deducted. Revenue EUR 102.73 − attributable carrier EUR 0.00 − attributable operational EUR 9.77.

Contribution margin

Contribution as a share of revenue. Not a P&L margin.

90.5%partialMOCK

EUR 92.96 of EUR 102.73 revenue.

none recorded

Recent incidents

All clear

No open exceptions for this tenant

Every exception rule ran against this tenant's records and none of them fired.

why a figure is unknown

Connected systems

  • Xentralconfigured

    XEN-HL-001

    Article and fee mapping still in progress — figures will be partial.

  • PAXX P1connected

    P1-HL

  • Carrier networkconnected